Privacy Policy

Effective Date: July 1, 2026

Northwest Pet Waste Removal (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, request a quote, or use our services.

Information We Collect

We may collect information you voluntarily provide, including:

• Name
• Phone number
• Email address
• Service address
• ZIP code
• Number of dogs
• Service preferences
• Payment information (processed securely through our payment providers)
• Any additional information you choose to provide when contacting us

We may also automatically collect certain technical information, including:

• IP address
• Browser type
• Device information
• Operating system
• Referring website
• Pages viewed
• Time spent on our website
• Cookies and similar tracking technologies

How We Use Your Information

We use the information we collect to:

• Provide estimates and pricing
• Schedule and perform services
• Process payments
• Communicate regarding appointments and customer service
• Send service reminders and notifications
• Respond to inquiries
• Improve our website and customer experience
• Analyze website performance
• Comply with legal obligations

Text Messages

If you provide your phone number, we may send text messages related to your requested services, including:

• Quote follow-ups
• Appointment confirmations
• “On the way” notifications
• Service reminders
• Billing updates
• Customer support communications

With your consent where required by law, we may also send promotional or marketing messages, including:

• Special offers
• Discounts
• Referral program updates
• New service announcements
• Seasonal promotions

Message and data rates may apply.

You may opt out of marketing text messages at any time by replying STOP. Reply HELP for assistance.

Cookies

Our website may use cookies and similar technologies to:

• Improve website functionality
• Remember user preferences
• Analyze website traffic
• Measure advertising effectiveness
• Improve user experience

You can disable cookies through your browser settings, although some features of the website may not function properly.

Sharing Your Information

We do not sell your personal information.

We may share your information with trusted third-party service providers that help us operate our business, including:

• Payment processors
• Scheduling and customer management software
• Website hosting providers
• Analytics providers
• Communication platforms
• Marketing service providers

These providers receive only the information necessary to perform services on our behalf.

We may also disclose information if required by law or when necessary to protect our legal rights, property, customers, or the public.

Third-Party Services

Our website may use third-party services to help us operate our business, including:

• Website analytics
• Payment processing
• Scheduling software
• Customer review platforms
• Marketing and advertising platforms
• Communication services

These third-party providers have their own privacy policies governing how they collect and use information.

Embedded Content From Other Websites

Pages on this website may include embedded content from third-party websites, such as videos, maps, customer reviews, social media posts, or other interactive features.

Embedded content behaves the same way as if you visited the third-party website directly. These websites may collect information about you, use cookies, embed additional tracking technologies, and monitor your interaction with their content, including if you are logged into those services.

We do not control the privacy practices of these third-party websites and encourage you to review their respective privacy policies.

Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

However, no method of transmitting information over the internet or storing electronic data is completely secure. Accordingly, we cannot guarantee absolute security.

Your Privacy Rights

Depending on your location, you may have the right to:

• Request access to the personal information we maintain about you
• Request correction of inaccurate information
• Request deletion of your personal information where legally permitted
• Opt out of marketing communications

Certain information may be retained as required by law or for legitimate business purposes.

To exercise these rights, please contact us using the information below.

Children’s Privacy

Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children.

If we learn that we have collected information from a child under 13, we will take reasonable steps to delete that information.

Changes To This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices or legal requirements.

Any updates will be posted on this page with a revised Effective Date. Continued use of our website after changes become effective constitutes acceptance of the revised Privacy Policy.

Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us:

Northwest Pet Waste Removal
Phone: (253) 236-9009
Website: NWPetWaste.com